Zoo Card

Yes

• Admission tickets for adults will in future cost between DKK 230–260.

• Admission tickets for children will in future cost between DKK 130–160. In addition, the age limit will be increased from 11 to 14 years.

• The reason for the price range is that we are introducing seasonal ticket pricing:

• Winter tickets (November–February): DKK 230 for adults and DKK 130 for children

• Summer tickets (March–October): DKK 260 for adults and DKK 160 for children

Yes. 

• Zoo Card for adults will increase by DKK 31. The new price is DKK 620.

• Zoo Card for children will increase by DKK 31. The new price is DKK 380.

  In addition, the age limit will be raised from 11 to 14 years

• Zoo Card for pensioners will be discontinued.

As of 10 June 2026, the membership can no longer be purchased.

If you already have a Zoo Card for pensioners, the following applies:

• At your next renewal, your pass will cost DKK 520

• The following year, your pass will cost DKK 570 (with automatic renewal) or DKK 620 (without automatic renewal)

Yes. It is being increased from 11 to 14 years.

This means:

• When you turn 12, you will automatically continue with a children’s Zoo Pass

• If you have already switched to an adult Zoo Pass at age 12, you will switch back to a children’s Zoo Pass at your next renewal

From 10 June 2026.

Yes. In that case, from year 2 you will receive a DKK 50 discount upon renewal.

Prices with automatic renewal:

• Adults: DKK 570

• Children: DKK 330

To ensure we can continue to maintain high standards of animal welfare, provide inspiring educational experiences, develop new experiences in the Zoo, and strengthen our conservation efforts in Denmark and around the world.

Everything we generate in revenue goes to the animals in the Zoo, their habitats, and conservation projects in Denmark and around the world. The support from our guests is our most important foundation.

The support from our loyal Zoo Pass holders is essential for carrying out the Zoo’s work to protect animals around the world.

After three visits to the Zoo, you will have – just as with the previous price – covered the cost of your pass.

To provide the best possible member experience, we encourage our guests to use the Zoo’s app. In the app, you can store your own and your family’s Zoo Cards, so you always have them on hand.

We are also working to reduce both the use of plastic and the additional costs of issuing physical cards.

Yes. Here is a quick overview:

• Free admission 365 days a year

• Bring a friend for free 6 selected days per year

• 15% discount on admission tickets for your guests (new!)

• Priority access to special experiences (new!)

• Free access to the Zoo Tower

• 10% discount on Zoo Camps

• Exclusive offers and experiences

• Up to 25% discount on admission to selected Danish attractions, such as Den Blå Planet, Knuthenborg Safaripark, and Odense ZOO. More are being added over the coming months

No. The price changes only apply to admission tickets and ZOO Cards.

Yes. It is valid for one year from the date of purchase.

Yes, but you will need to pay the difference up to the new price.

• The summer ticket is valid for one year from the date of purchase

• The winter ticket is valid from November to February

Yes. You can do this at the entrance for DKK 30.

A Zoo Card is a membership that gives you access to ZOO all year round and a wide range of exclusive member benefits. At the same time, you help save animals around the world and support ZOO’s important work with breeding cooperation and nature conservation.

When you purchase a Zoo Card, it is set up as a subscription with automatic renewal. The Zoo Card is valid for one year from the date of purchase and renews automatically once a year.

When purchasing a Zoo Cardonline on a subscription basis, you agree that ZOO may automatically charge the payment card you used when creating the membership.

When purchasing a Zoo Card at the entrance, you must complete the purchase in ZOO’s app and set up a renewal agreement by linking a payment card before the Zoo Card can be used.

You can change/cancel your payment agreement via your membership profile on zoo.dk.

If you would like a physical Zoo Card, it can be purchased at the entrance for 50 DKK.

Yes, the Zoo Card is personal, with both name and photo.

The price of a Zoo Card depends on whether you are an adult or a child. If you would like to purchase a Zoo Card, you can do so here.

The Zoo Card is valid from the date of purchase and is valid for one year from that date. The Zoo Card is automatically renewed each year and continues until you actively cancel it via your membership profile or by contacting ZOO by email at zoo@zoo.dk or by phone at +45 72 200 200, no later than 4 days before the expiry date.

You can cancel your membership effective at the end of the year you have paid for. Cancellation of the Zoo Card must be done no later than 4 days before the expiry date. You can do this via your membership login or by contacting ZOO by email at zoo@zoo.dk or by phone at +45 72 200 200.

You can pay for a Zoo Card with a payment card or via Betalingsservice. When creating the membership, you accept that ZOO may automatically charge your payment card upon annual renewal. You also have the option to sign up for payment of your membership through Betalingsservice.

If you have not registered a payment card or signed up for Betalingsservice, we will send you an email before the expiration date. Here, you will have the opportunity to register a payment card and thereby have the Zoo Card automatically renewed upon expiry.

You can update your payment details at any time via your membership profile on zoo.dk under the section “My Zoo Cards."

No, but you can purchase a physical Zoo Card for DKK 50 by contacting the entrance.

Yes, if you have a physical Zoo Card, you can continue to use the card. You can also use your physical Zoo Card even if you have registered your card in the ZOO app.

You can add your own and other family members’ Zoo Cards in ZOO’s app. Download the app from the App Store or Google Play. You can find the guide further down the page.

You have the right to withdraw from your purchase of a ZOO membership within 14 days, provided that it is a newly created Zoo Card membership that has not been used. You can only exercise your right of withdrawal if you have not yet used your membership. In practice, this means that you have purchased a membership but have not yet visited ZOO or otherwise made use of the benefits associated with your membership. It is not possible to withdraw from renewals of existing memberships (ongoing renewals, subscription renewals).

If you wish to exercise your right of withdrawal, you must — before using the membership and before the expiry of the 14-day period — notify ZOO in a clear written statement by email at zoo@zoo.dk or by post to Zoological Garden, Roskildevej 32, 2000 Frederiksberg. ZOO will then refund all payments received from you without undue delay and no later than 14 days from the date on which we received your notice of withdrawal.

Cancellation of a Zoo Card must be made no later than 4 days before the expiry date. If your pass expires on January 31, you must therefore cancel it no later than January 27. If you have a PBS agreement, you must remember to cancel this with your bank before the 7th of the expiry month. We are not able to cancel PBS agreements.

ZOO Card Day is the day when, as a ZOO Card holder, you can bring a friend to ZOO for free. ZOO Card Day takes place on selected days throughout the year, and you can find the specific dates under “What’s on at ZOO.”
Children with a ZOO Card are welcome to bring an adult friend.

As a ZOO Card holder, you receive discounted admission to a number of Danish attractions.

15% discount on admission tickets:

Den Blå Planet 

AQUA Akvarium og Dyrepark

Fiskeri- og Søfartsmuseet 

Givskud Zoo

Kattegatcentret

Knuthenborg Safaripark

Nordsøen Oceanarium

Ree Park

Aalborg Zoo

Fjord & Bælt 

Skandinavisk Dyrepark Djursland 

Øresundsakvariet 

Terrariet Reptile Zoo 

25% discount on admission tickets:

Odense Zoo

Randers Regnskov

Djurs Sommerland

Fårup Sommerland

15% discount on admission tickets:

Sommerland Sjælland

BonBon-Land

You can always stay up to date on ZOO Card Days and weekends here.

Yes, with a ZOO Card you gain access to a wide range of benefits exclusively for members. You can view all benefits on the ZOO Card page via the webshop. 

Yes. You just need to get your hand stamped by our staff before leaving, and show it when you re-enter the ZOO.

All ZOO Cards are personal. If you wish to give a ZOO Card as a gift, we recommend purchasing a gift card that can be redeemed for a ZOO Card. Gift cards can be purchased at ZOO or via the webshop on zoo.dk. ZOO Cards redeemed using a gift card are valid from the date of purchase and for one year thereafter.